Stakeholders from John F. Kennedy International Airport (JFK), JetBlue, SSP America and Fraport USA gathered recently to celebrate the opening of the SSP-operated Shake Shack and Dunkin’ in Terminal 5. The airport outpost of the popular Danny Meyer-led restaurant and nationally recognized coffee brand are part of the terminal’s $100-million commercial refresh, offering travelers Shake Shack’s signature burgers, shakes and sandwiches as well as Dunkin’s coffee, tea and donuts.
“We’re excited to bring Shake Shack to Terminal 5 and join a thoughtfully curated lineup of brands that has helped define the experience for millions of JetBlue travelers,” said Julie Zisfein, vice president of global licensing at Shake Shack. “We’ve been incredibly encouraged by the enthusiasm for Shake Shack’s presence in the terminal, and we’re proud to meet guests where they are by becoming part of the experience they know and love at T5.”
“Shake Shack is New York to its core and bringing it to the heart of JetBlue’s Terminal 5 is exactly what a taste of place should look like,” said George Mboya, CEO of SSP America. “From Madison Square Park to JFK, Shake Shack has become a global success story without losing the quality, hospitality, and sense of community that made New Yorkers fall in love with it. We’re proud to partner with the Port Authority of New York and New Jersey, JetBlue, Fraport USA, and Shake Shack to deliver an experience that feels unmistakably New York and helps make Terminal 5 the best part of the journey.”
“Dunkin’ has earned a place in millions of people’s daily routines by delivering what matters: great coffee served fast, everyday value, and friendly service that keeps the day moving,” added Mboya. “That combination is especially meaningful when people travel and makes Dunkin’ a natural fit for JetBlue’s Terminal 5. We’re proud to partner with the Port Authority of New York and New Jersey, JetBlue, Fraport USA, and Dunkin’ to give travelers a familiar, welcoming stop that keeps them running on Dunkin’ and helps make the airport the best part of the journey.”
“Shake Shack has been one of the most requested concessions for Terminal 5, and we’re thrilled to bring this iconic New York brand to T5,” said Stephanie Evans Greene, senior vice president of marketing and brand at JetBlue. “We’re filling the terminal with more of the places that make New York, New York, and it’s hard to imagine a better addition than a hometown favorite that also got its start right here in the city. Now, a great Shake Shack burger can officially be part of the JetBlue travel experience.”
“We’re continually creating ways to make the T5 experience better for our customers, giving them more places to look forward to before they even board,” added Evans Greene. “This new Dunkin’ brings the character of the brand into the terminal with a fun, inviting design that feels like a real neighborhood coffee shop, not just a typical airport concession.”
“Fraport New York is proud to welcome Shake Shack to Terminal 5 as we continue the transformation of the T5 concessions program,” said Jose Cuevas, vice president of Fraport New York. “This exciting addition brings our customers another iconic New York brand while expanding the variety and quality of the dining experience. We are grateful to SSP America for their partnership and continued investment in T5.”
“Dunkin has long been a familiar favorite at Terminal 5, and we’re excited to introduce a reimagined experience as part of the ongoing T5 refresh,’ added Cuevas. “The new location builds on a brand our customers already know and love, with an enhanced environment designed to deliver greater convenience, quality and choice. We thank SSP America for their continued partnership and investment in T5.”
“JFK’s T5 is one of the busiest travel gateways in the country, and Dunkin’ is a brand travelers already know and trust,” said Maximillian G. McClelland, senior director of non-traditional franchise development at Dunkin’. “We’re excited to partner with SSP America, bringing Dunkin’ to travelers who now have a familiar, welcoming stop to start their journey—served with the fast, friendly experience Dunkin’ is known for.”
