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Latest News

IAD Celebrates New Concourse

Leaders from the Metropolitan Washington Airports Authority (MWAA) and United Airlines gathered on Monday to commemorate Washington Dulles International Airport (IAD)’s new Concourse E. The 435,000-square-foot facility is the first of four new concourse projects to...

HAS Launches New Initiatives

Jim Szczesniak, Houston Airports System (HAS)’s director of aviation, recently announced six new developments at this year’s Greater Houston Partnership’s State of the Airports event. New initiatives coming to HAS include AirsideDrive, a new insurance program designed...

MSP’s Ryks Named AXN’s Director Of The Year, Large Airports Division

Brian Ryks, the CEO and executive director of the Metropolitan Airports Commission (MAC), has been selected as Director of the Year, Large Airports Division, by Airport Experience News. Since 2016, Ryks has overseen Minneapolis–St. Paul International Airport (MSP) and...

SNA’s Reynolds Named AXN’s 2026 Director of the Year, Medium Airports Division

Airport Experience News has selected Charlene Reynolds as its Director of the Year in the medium airports category. Reynolds, airport director for John Wayne Airport (SNA), took the helm in May 2022 after many years of focus on commercial activities at both Houston...

BOI Taps Sumner As Director

Boise Mayor Lauren McLean has appointed Beth Sumner as Boise Airport (BOI)’s next director. Sumner, who has worked as the airport’s deputy director of engineering and planning since 2023, previously served as senior executive for installation operations at BOI’s...

Just Released!

AXN’s Food & Beverage Issue

The latest issue of Airport Experience News dives into the ideas, innovations, and strategies shaping airport food and beverage today. We connect with culinary leaders from North America’s top airport restaurant operators to explore how they’re redefining dining for today’s travelers. Then, we step behind the bar to hear from beverage experts tackling shifting consumer habits, declining alcohol consumption, and the creative approaches driving continued success. We also spotlight the fast-growing world of automated vending, where branded, freshly prepared meals are reaching travelers around the clock through cutting-edge technology. These stories – along with fresh industry insights, trends, and exclusive features – make up the 2026 AXN Food & Beverage Issue.

TPA Opens First Dunkin’

TPA Opens First Dunkin’

Tampa International Airport (TPA) has unveiled its first-ever location of national coffee brand Dunkin’. Located at the south end of the airport’s Rental Car Center, Dunkin’ offers travelers and employees its signature hot and iced beverages and donuts as well as a...

BDL Opens New Dining

BDL Opens New Dining

Bradley International Airport (BDL) has unveiled two new dining concepts: an outpost of the popular chicken sandwich restaurant Chick-fil-A and Cuban-inspired grab-and-go eatery Sergio’s Go, offering customers empanadas, sandwiches and pastries, and more. Both...

AAAE Releases New Guidebook

AAAE Releases New Guidebook

The American Association of Airport Executives (AAAE) has released a new industry guidebook. The ACT Workforce Development Guidebook, developed in partnership with architectural planning and engineering firm Mead & Hunt, Inc., provides airports with practical...

Clear Channel Outdoor Expands Partnership With ECP

Clear Channel Outdoor Expands Partnership With ECP

Clear Channel Outdoor (CCO)'s airports division has renewed and expanded its partnership with Northwest Florida Beaches International Airport (ECP). The agreement, which supports CCO’s airport installations throughout the concourse, comes as ECP prepares to begin its...

SSP Opens Bartolotta’sAt MKE

SSP Opens Bartolotta’sAt MKE

SSP America has opened a new bar and restaurant at Milwaukee Mitchell International Airport (MKE). Bartolotta’s Bar & Ristoro, a new concept from Wisconsin-based, James Beard Award-winning Chef Paul Bartolotta offers travelers contemporary Italian cuisine such as...

SLC Completes New Facility

SLC Completes New Facility

Local legislators and stakeholders from the Salt Lake City Department of Airports (SLCDA) gathered recently to celebrate the completion of the new Salt Lake City International Airport (SLC). The last section of the $5.1-billion New SLC Redevelopment Program to open...

JAN Advances Development On New Terminal

JAN Advances Development On New Terminal

The Jackson Municipal Airport Authority (JMAA) board of commissioners has authorized JMAA to advance negotiations in a pre-development agreement with Jackson Forward development team (led by CAG Holdings, Yates Construction and Gensler) for the construction of a new...

LAX Opens Marathon Burger And Kogi BBQ

LAX Opens Marathon Burger And Kogi BBQ

Los Angeles Mayor Karen Bass recently joined stakeholders from Los Angeles World Airports (LAWA), ASUR Airports and Concord Collective to celebrate the opening of two beloved Los Angeles-based brands at Los Angeles International Airport (LAX) with performances by the...

PIT Opens Airside Terrace

PIT Opens Airside Terrace

Pittsburgh International Airport this week opened its latest terrace, allowing travelers post-security access to outdoor space. The new space is one of four outdoor terraces (two landside; two airside) in PIT’s new terminal.  Located post-security, across from the...

DFW Opens Terminal A Pier

DFW Opens Terminal A Pier

Dallas Fort Worth International Airport (DFW) this week opened four gates in its new Terminal A Pier Expansion. The expansion adds 140,000 square feet to the existing Terminal A footprint. Last week, American Airlines began operating out of the new gates, which are...

MAGAZINE

Airport Experience News Magazine | Customer Service Issue 2026
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In This Issue

 

A New JFK Emerges

2026 Customer Service Issue

In-Terminal Experiences Create Memorable Moments

2026 Customer Service Issue

Play Spaces, Child-Centric Concessions Thrive

2026 Customer Service Issue

Jacksonville International Reveals Upgraded Terminal

2026 Customer Service Issue

SFO’s Nakornkhet Has Big Growth Plans

2026 Customer Service Issue

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