M

© 2026 Airport Experience® News​

Session 5: Right-Sizing Concessions Programs: Is There A Disconnect?

Airports are building bigger terminals to accommodate growing passenger demand—and increasingly ambitious concessions programs to fill them. But how much is too much? Are airports and consultants creating more concessions opportunities than the market can support, making individual bids less attractive to operators? This panel will explore the challenges of designing a competitive, sustainable concessions program and examine what “right-sizing” looks like in today’s environment.
March 15 @ 15:45
15:45 — 17:00 (1h 15′)

SHAPING TOMORROW’S AIRPORT EXPERIENCE