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Session 8: Cleared for Takeoff: Scaling Your Small Business Across Airports

Most airport concessionaires begin with a single location in a single airport—gaining firsthand experience with the unique challenges of in-terminal F&B and retail. But for many, that first taste of success sparks the drive to scale. In this insightful session, hear from a panel of entrepreneurs who started small and quickly built thriving airport businesses. They’ll share the growth strategies that worked, the lessons learned along the way, and the common pitfalls to avoid on the path to expansion.

Moderator: Ann Ferraguto, Principal, AirProjects, Inc.
Panelists: Ryan Black, Co-Founder and CEO, SAMBAZON; Pilar Guzman, Owner and CEO, Half Moon Empanadas; Sheridan Mordue, Owner, Hip & Humble

General Session Room Sponsored by: Concessions International, LLC

February 24 @ 15:30
15:30 — 16:30 (1h)

Tennessee Ballroom

SHAPING TOMORROW’S AIRPORT EXPERIENCE