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Session 10: The Lounge–F&B Balancing Act

Common-use lounges are rapidly expanding, fueled by traveler demand and continuous innovation. But as more passengers opt for these exclusive spaces, traditional terminal concessionaires are feeling the pinch. This session will dive into the ripple effects of lounge growth and explore how lounge operators, concessionaires, and airports can work together to create a more integrated, profitable ecosystem that benefits all stakeholders.

Moderator: Kylies Fung,Airport Contract Specialist, Business & Development – Concessions, Harry Reid International Airport

Panelists: Pascal Bélanger, Senior Vice President, Americas, Plaza Premium Group; David Bisset, Executive Vice President and Chief Development Officer, Paradies Lagardère; Belinda Jain, Vice President Customer Experience & Commercial, JFKIAT

General Session Room Sponsored by: Concessions International, LLC

February 25 @ 11:00
11:00 — 12:15 (1h 15′)

Tennessee Ballroom

SHAPING TOMORROW’S AIRPORT EXPERIENCE