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IAH Opens New United Concourse

United Airlines has unveiled a newly redeveloped concourse at George Bush Intercontinental (IAH). Terminal B North is a three-level, 765,000-square-foot, 22-gate facility that features 105,000 square feet of new concessions, including local favorites B&B Butchers & Restaurant, Rosie Cannonball, Pizaro’s Pizza, Blood Bros. BBQ, Katz Coffee and Blue Bell Creameries; national brands Starbucks, Raising Cane’s, Jimmy John’s, Jersey Mike’s, Smashburger, Jamba, Auntie Anne’s, Cinnabon and Protein Bar & Kitchen; and retail concepts like Be Relax Spa and several specialty boutiques. Other terminal features include a 54,000-square-foot United Club lounge, a sensory room, a $16.8-million public art program and significant sustainability upgrades across the building, which is pursuing LEED Gold Certification through the U.S. Green Building Council’s LEED v4 Building Design and Construction program. 

“I want our customers to start their vacation the minute they show up at the airport and Terminal B North sets a new standard for facilities across the country,” said United Airlines CEO Scott Kirby. “Houston is a great example of our focus on the overall customer experience – yes, we’re investing in new aircraft, products and technology here, but we’re also focused on improving the infrastructure, building new concourses, baggage systems and training and maintenance facilities for our employees.”

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