PHL Food & Shops, a MarketPlace PHL designation, has launched the PHL Order Now mobile ordering platform. The redesigned technology allows passengers to browse menus, place orders and pay directly from their phones, eliminating the need to wait in line for food while moving through the airport. Customers can place orders in advance, then simply grab their food and go.
New journey-enhancing features of the PHL Order Now experience include streamlined restaurant discovery by terminal and a multi-concept cart feature, allowing users to order from multiple restaurants in a single transaction.
PHL Food & Shops’ lineup of 24 participating restaurants includes local and national favorites such as Bruegger’s Bagels, Bud & Marilyn’s, Chickie’s & Pete’s, Dunkin’, Philly Pretzel Factory and more. Passengers can access PHL Order Now by scanning QR codes located throughout the terminals. PHL Food & Shops is also offering a limited-time holiday promotion: Passengers can take 25% off one PHL Order Now purchase between Dec. 1 and Dec. 24 with the promo code Holiday25.
Powered by Servy, the enterprise self-service platform used by airports across the country, PHL Order Now is designed to streamline the dining experience and help travelers make the most of their time at the airport.
“We’re constantly developing new initiatives to enhance guest experience, and PHL Order Now enables passengers to order food at the pace and convenience today’s travelers expect,” said Mel Hannah, vice president and general manager of MarketPlace PHL. “Our reimagined platform offers frictionless and contactless ordering and pickup, with access to many of the airport’s most popular dining spots — and more to come.”
