San José Mineta International Airport (SJC) has launched an interactive AI-powered humanoid robot. The robot, designed by Silicon Valley-based start-up IntBot and stationed in Terminal B as part of a four-month pilot program, is named “José” and has the ability to greet travelers, answer questions and provide real-time updates in over 50 languages.
“San José continues to lead in applying emerging technologies in ways that improve everyday experiences for residents and visitors,” said San José City Manager Jennifer Maguire. “Introducing IntBot at SJC reflects our commitment to thoughtful innovation that strengthens customer service while supporting our city’s reputation as a global technology hub.”
“We expect thousands of visitors from around the world for the FIFA World Cup, and thanks to IntBot, they’ll receive clear directions, real-time terminal information, and answers in more than 50 languages,” added San José Mayor Matt Mahan. “We’re partnering with local start-ups to improve service delivery and raise the bar for customer experience.”
“San José sits at the center of global innovation, and our Airport is a natural place to introduce technologies that are shaping the future,” said Mookie Patel, SJC director of aviation. “By piloting IntBot, we’re exploring how artificial intelligence can enhance the passenger journey while reinforcing SJC’s role as the gateway to Silicon Valley.”
“At IntBot, we are defining the category of social intelligence for physical AI, building the foundational layer that enables robots to understand human intent, context, and behavior in real-world environments,” said Lei Yang, CEO of IntBot. “This deployment at San José Mineta International Airport marks an important milestone in bringing socially intelligent robots into one of the busiest public hubs, demonstrating how these systems can operate reliably at scale. We are just beginning to unlock what this technology will enable across industries.”
