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TPA Expands Touchless Passenger E-Gates

Tampa International Airport (TPA) this month unveiled the second of four banks of electronic gates that will help manage the flow of passengers heading to each airside.

The E-gates, as they are known, allow ticketed passengers and cleared guests to gain access to the airside shuttle by simply scanning their boarding passes. The E-gates replace the current system that requires manual scanning, enabling TPA to go from two to four boarding pass scanning devices per airside, making it faster for guests to get to their gates.

“This is a significant step in our efforts to go touchless and make the passenger experience better and faster than ever before,” said Doug Wycoff, TPA senior manager of client and field services. “We know that this kind of technology – especially during a time of heightened concern over cleanliness – is critically important.”

The technology debuted at the shuttle entrance to Airside A in mid-July and at Airside C in early August and combined have processed about 125,000 passengers. Aside from facilitating social distancing, the E-gates can help identify peak usage time, for example, allowing the airport to ramp up staff appropriately, TPA said.

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