M

© 2026 Airport Experience® News​

YHZ Unveils Customer Experience Robots

Halifax International Airport Authority (HIAA) and tech start-up Maritime Robotics have launched two passenger experience robots at Halifax Stanfield International Airport (YHZ). The robots, which are currently being tested over the next few months in the pre-security Centre Court and Arrivals area of the airport, use voice recognition and touch screen technology to provide passengers with flight information, weather reports, airport amenities and directions. 

“We are pleased to partner with a local start-up to test robotic technology at our airport,” said Tiffany Chase, HIAA’s director of marketing, communications and customer experience. “This collaboration marks an exciting step toward enhancing wayfinding and elevating the passenger experience. By embracing technology solutions like these, we are prioritizing airport efficiency and innovation, with a touch of fun in the terminal. Think WALL·E with a map — and they’re pretty adorable, too.”

“Bringing this kind of innovation to our local airport is especially meaningful,” added Huijing He, director at Maritime Robotics. “It’s not just about introducing new technology — it’s about enhancing the travel experience for our community and taking a significant step toward the future of travel, powered by the people who make it possible.”

Previous

Next

SHAPING TOMORROW’S AIRPORT EXPERIENCE